What We Answer - Factual Questions Please

Global Librarian can only handle questions to which documented factual answers exist. We can’t guess an answer, give opinions or analyze an issue. Requests to undertake original research are also beyond the scope of our service. Requests for specific books or renewals can be made through your partner library’s online catalogue:

Southampton City Library Catalogue

Vaughan Public Library Catalogue

Please remember that while we do our best to answer every question, Global Librarian may not be the best resource for information that is very specific to your particular country or town. You may wish to visit your local partner library to do further research based on answers we provide.

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Please Provide Some Background to Your Question

Knowing the context of your inquiry helps us find the right answer for you. Global Librarian can't ask you questions face to face to make sure we understand exactly what you want, so you can help by explaining the context of your question, telling us in general terms why you are asking it, and letting us know where you have already looked for an answer. We are not being inquisitive; it really does help us provide you with the information you need.

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Correct E-Mail Address Please

Global Librarian can't reply to your question if you haven't given us a working e-mail address. Two common reasons why we sometimes can’t respond to a question are:

1. An e-mail address has been incorrectly entered on the inquiry form; or
2. The sender is part of a local network behind a firewall that does not permit incoming e-mail from our system.

If you don’t receive a response within ten hours, please contact your local Global Librarian partner during their next operative hours.

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Homework Questions and Essays

Please don’t expect Global Librarian to write an answer for you. We can help by pointing you to information sources on your topic, but it’s up to you to interpret and answer the question assigned to you.

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Quiz Questions

Global Librarian will try to assist if you get really stuck with a particular question, but please don’t send us a long list of questions and expect answers. Remember that some quizzes reverse the way information is recorded in dictionaries and encyclopedias, making it impossible to look up an answer.

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Advice

If you need advice of any kind, especially with a legal problem, please consult a specialist, as Global Librarian can not offer advice or provide legal guidance.

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Literature Searches

Exhaustive literature searches are beyond the scope of Global Librarian. We can offer guidance on how to conduct a search, but you will have to conduct searches yourself.

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Family History

Global Librarian can guide you to books and other resources to help you trace your ancestors, or put you in touch with local family history groups in your area, but can not undertake genealogical research on your behalf.

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Finding Good Web Sites

Global Librarian partners maintain and develop links to high-quality Web sites they recommend to their users:

Southampton City Libraries Slipways

Surrey Public Library Web Sites by Subject

Vaughan Public Libraries Recommended Links

Vaughan Public Libraries Homework Zone

Vaughan Public Libraries Business Access

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